PRIVACY POLICY (RGPD + LOPDGDD)

Rumboaltea Charter SLU

Identity of the controller

In compliance with Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), we hereby inform you that the personal data collected on this website will be processed by:

Rumboaltea Charter SLU
NIF: B54777354
Registered office: Carrer els Astres 5, 03581 Alfaz del Pi (Alicante)
Email: rumboaltea@gmail.com
Website: www.darksalmon-panther-935429.hostingersite.com

2. Data we collect

Through the various forms on the website (contact, reservations, information requests), we may collect:

  • Name and surname

  • Telephone

  • Email

  • Date or type of service requested

  • Messages, requests or additional data to be included by the user

3. Purpose of processing

Personal data are processed for the following purposes:

  • Manage bookings, requests and communications related to the services offered.

  • Answering queries sent through the form or by email

  • Processing the contractual or pre-contractual relationship

  • Send information requested by the user

  • Improving user experience on the web and quality of service

No automated profiling or decisions are made based solely on automated processes.

4. Legitimation of the processing

The legal basis allowing the data to be processed is:

  • User consent, by ticking the appropriate box

  • Execution of a contract o application of pre-contractual measures

  • Legitimate interest of the person responsible for the administrative management of applications

5. Data retention

The data will be retained:

  • As long as there is a contractual or service relationship

  • As long as the user does not request its deletion

  • During the legal deadlines required for administrative or fiscal responsibilities

6. Addressees

No data will be passed on to third parties, unless legally obliged to do so.
In the case of using external services (hosting, email, booking tools) these will act as data processors, with GDPR-compliant contracts.

7. User rights

The user may exercise the following rights:

  • Access

  • Correction

  • Suppression

  • Treatment limitation

  • Opposition

  • Portability

By sending an email to:
rumboaltea@gmail.com

You will have a reply within a maximum of 30 days.

8. Data security

Rumboaltea applies technical and organisational measures to ensure the security and confidentiality of the data processed.

9. Modifications

This Privacy Policy may be updated to adapt to regulatory or operational changes.